I am a new student in the Aspire Working with Laserfiche Forms 11 course and I'm having trouble getting the course sections to reflect the fact that I have already watched, interacted AND tested my knowledge. In the first section after the Introduction (Forms Inbox) I have watched the entire section four times and it still won't update to show that section is complete!! In my current section, the course refuses to acknowledge that I have in fact viewed the conclusion of the course and therefore will not show that the course is completed. The first chapter of the course shows a completed check box in the table of contents. Is there something I'm missing here? I'm getting VERY frustrated and wasting a lot of my employer's time. I tried calling the support line and I emailed aspire@laserfiche.com and I am getting no response. PLEASE HELP! 

I am already using Google Chrome as recommended.