asked on September 20, 2017

 

Hello,

 

All of the sudden our Quickfields session will not open; and I am instead getting the following error. Does anyone know how to troubleshoot?

 

Thanks,

Julie

Unexpected end of file has occurred. The following elements are not closed: Data, Image, SampleImage, SampleImages, DocumentClass, QFClassManager, Session. Line 23426, position 258.

System.Xml.XmlException: Unexpected end of file has occurred. The following elements are not closed: Data, Image, SampleImage, SampleImages, DocumentClass, QFClassManager, Session. Line 23426, position 258.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
   at System.Xml.XmlTextReaderImpl.ThrowUnclosedElements()
   at System.Xml.XmlTextReaderImpl.ParseElementContent()
   at System.Xml.XmlTextReaderImpl.Read()
   at Laserfiche.Serialization.LfXmlTextReader.Read()
   at System.Xml.XmlReader.InternalReadContentAsString()
   at System.Xml.XmlReader.ReadContentAsString()
   at System.Xml.XmlReader.ReadElementContentAsString()
   at Laserfiche.Serialization.XmlUtility.ReadBase64ElementToFile(XmlReader reader, String element, String filename, FileMode fileMode)
   at Laserfiche.BatchProcessor.ComponentModel.SampleImage.OnReadSessionXmlProperties(XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.BatchProcessor.ComponentModel.BaseTreeItemImpl.OnReadSessionXml(XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.BatchProcessor.ComponentModel.BaseTreeItemImpl.Laserfiche.Serialization.ILfSerializable.ReadXml(XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.BatchProcessor.SessionSerializeHelper.ReadList[T](ISessionItem parent, List`1 list, String elementName, XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.BatchProcessor.ComponentModel.SampleImages.OnReadSessionXmlProperties(XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.BatchProcessor.ComponentModel.BaseTreeItemImpl.OnReadSessionXml(XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.BatchProcessor.ComponentModel.BaseTreeItemImpl.Laserfiche.Serialization.ILfSerializable.ReadXml(XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.QuickFields.ComponentModel.QF8DocumentClass.OnReadSessionXml(XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.BatchProcessor.ComponentModel.BaseTreeItemImpl.Laserfiche.Serialization.ILfSerializable.ReadXml(XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.BatchProcessor.SessionSerializeHelper.ReadDynamicObject(Object obj, XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.BatchProcessor.SessionSerializeHelper.ReadDynamicList[T](ISessionItem parent, List`1 list, String elementName, XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.BatchProcessor.ComponentModel.ClassManager.OnReadSessionXmlProperties(XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.BatchProcessor.ComponentModel.BaseTreeItemImpl.OnReadSessionXml(XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.BatchProcessor.ComponentModel.BaseTreeItemImpl.Laserfiche.Serialization.ILfSerializable.ReadXml(XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.BatchProcessor.SessionSerializeHelper.ReadObject(Object obj, XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.QuickFields.ComponentModel.QFSession.OnReadSessionXmlProperties(XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.BatchProcessor.ComponentModel.Session.OnReadSessionXml(XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.BatchProcessor.ComponentModel.BaseTreeItemImpl.Laserfiche.Serialization.ILfSerializable.ReadXml(XmlReader reader, Version version, IServiceProvider provider)
   at Laserfiche.BatchProcessor.Runtime.SessionFactory.CreateSession(XmlReader reader, Dictionary`2 createParams)
   at Laserfiche.BatchProcessor.BPManager.OpenNewSession(String filepath, Dictionary`2 createParams)