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Question

Question

Real Time process

asked on August 17, 2017

HI

Iam defined Data base to retrieve meta data when we proceed the documents from Quick Field

the meta data was retrieved but the field didnt fill automatically when the document proceed

Iam trying to rewrite the last number on the field which we capture it from zone OCR ,then the other meta data was retrieved 

 

Regards,,

 

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Replies

replied on August 17, 2017

Can you post some screenshots of how your document classes in quick fields are set up?

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replied on August 21, 2017

attached

Capture333.PNG
Capture333.PNG (17.93 KB)
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replied on August 21, 2017

Let me see if I am understanding you correctly.  You are doing a real-time process look up.  You are using the results of the look up to put metadata on the template.  You want to switch one of the template fields to a value from the OCR instead of from the database table?

 

Could you just not fill the field in the real-time process and then set up your document class to put the OCR value in the template?

 

If you want to include screenshots of your real-time process and of your fields on the document class I can see more.

 

Thanks.

 

 

QFLookUP.jpg
QFLookUP.jpg (19.97 KB)
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replied on August 28, 2017

HI

 

please see attached file am defined real time and every thing is ok and i put the trigger run the process, when the document is proceed but when the user start the process the data not retrieve automatically the data retrieve only when i click in meta data field  

 

Regards

 

Capture.PNG
Capture.PNG (33.9 KB)
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replied on August 28, 2017

Please help me

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replied on August 29, 2017

Hello 

any answer plz 

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replied on August 29, 2017

This forum is answered by the Laserfiche community as they have time, it does not make any guarantees of the timelines of replies. If you need immediate help, please open a case with Tech Support.

Your thread does not have enough information to troubleshoot. As Jennifer mentioned above, screenshots of how lookup is configured would help, including the input and results steps, as well as the fields you populate with lookup.

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