When I am outside of my companies network, and I am using a VPN client, I am unable to access LF through the client, I can only access it through web access. Here is the error I am receieving when I try to connect:
Error Code: 797
Error Message: Could not connect to the Laserfiche Server. [797]
------------ Technical Details: ------------
LFSO:
Call Stack: (Exception)
_InitWmiService
InitLfWmiService
CLFServer::RetrieveData
CLFServer::get_Version
Additional Details:
ERROR: 797 (_InitWmiService, WmiConnectThread.cpp:131)
(LFSO/10.2.0.383)
LF.exe (10.2.0.839):
Call Stack: (Exception)
CLoginDialog::AttemptLogin
CLoginDialog::LoginToServer
CLoginView::LoginHandler
Call Stack: (Current)
CLoginDialog::LoginToServer
CLoginView::LoginHandler
Additional Details:
Exception: 0x8004031d [797] (Could not connect to the Laserfiche Server.) (CLoginDialog::AttemptLogin at LoginDialog.cpp:796)
Call History:
CLoginView::OnThreadComplete
CLoginView::OnThreadComplete
CLoginView::OnThreadComplete
CLoginView::LoginHandler
CLoginDialog::LoginToServer
GetOptionString ([GGSSalesSettings]AdminNoPassword)
CLoginDialog::AttemptLogin
GetOptionString ([Settings]CheckServerVersion)