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Question

Question

Document Wait Time Counter

asked on December 15, 2016 Show version history

Hi,

I am trying create a report which provides information about how much time a document stayed in a particular folder. For example, a document might be in folder A and then be moved to B and then to C. The document might rotate between these folders again till it reaches an end state folder say D.

The report  says A - 10 hours ( sumof multiple routing ) B - 15 hours. 

What is the best way to capture data using workflow to achieve this ? 

I am currently building workflow to capture date time for document creation, each movement and planning to arrive at datediff grouped by document id. 

Please suggest any alternative solution if you had a similar requirement

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Replies

replied on December 15, 2016

Can you make the Workflow a business process?  Using a Business Process allows you to make steps and all the actions have reported times and such.  Business Process details will show right in the client on documents that have gone through it or are in one.

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replied on December 15, 2016

I did not use Business Process yet. Will explore the option 

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