Question

Mobile 10 Configuration Page Add Button Does Not Respond

Mobile

Updated September 30, 2016

asked on September 9, 2016 • Show version history

This Add button for adding a repository on the mobile 10 configuration page does not respond to being clicked in IE or Chrome. There is no error or any sort of response to the user.

This button does not respond in Mobile 10 Configuration

The Save button on the Web Access configuration page works just fine on the same server. So I can configure Web Access 10 but not Mobile 10.

This button responds in Web Access 10 Configuration

Is there any way of configuring without using a webpage? Something more concrete like modifying a configuration file?

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Replies

replied on September 9, 2016

I did a lot of troubleshooting around this issue for one of our servers once. There are a few things I noticed. 1) If you access the page via HTTPS instead of HTTP, it doesn't load all the resources properly and causes some features to silently fail. Access the page via HTTP if possible (even if only just to get it configured). 2) There is a configuration file you can edit. It is in the Mobile Install directory at %InstallDir%\Web Files\Config\WebAccessConfig.xml. You have to add a Repository entry to the RepositoryList at the top. I'm not sure if you'd be able to fill in all the attributes yourself, but you can try...

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replied on September 9, 2016

Thanks for the info, unfortunately I started out using http, never was using https. I am trying to use the Configuration file, it is working so far, just trying to get more information on the schema from support

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replied on September 30, 2016

Having the same issue - anybody from Laserfiche have any ideas on this?

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replied on September 30, 2016

The configuration.aspx page has references to two external JS files. When the web server where the Laserfiche App Server is installed doesn't allow those external JS files to be downloaded, it can render the configuration page unusable. This was an oversight and will be addressed in the next release of the App Server.

As a workaround for now, edit the C:\Program Files\Laserfiche\Mobile\Web Files\Configuration.aspx file and change

<script src="//ajax.cdnjs.com/ajax/libs/json2/20110223/json2.js"></script>
<script src='//code.jquery.com/jquery-2.1.3.js'></script>

<script src="js-src/angular/json2.js"></script>
<script src='js-src/angular/jquery-2.1.3.js'></script>

Once that's been done, download the two .txt files attached to this post, change the extension to .js, and place them into the C:\Program Files\Laserfiche\Mobile\Web Files\js-src\angular folder.

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Mobile 10 Configuration Page Add Button Does Not Respond

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